News & Events

The Secrets of Mystery Shopping...Revealed

Do you love to shop?  If so, you may be tempted by unsolicited emails or newsppaer ads that claim you can earn a living as a secret or mystery shopper by dining at elegant restaurants, shopping at pricey stores, or checking into luxurious hotels.  But, according to the Federal Trade Commission (FTC), the nation's consumer protection agency, marketers who promise lucrative jobs as mystery shoppers often do not deliver bona fide opportunities.  Read more 

Be aware of scam phone calls

We have been notified of scam calls.  The scammer is pretending to be with Enterprise Bank calling people- claiming that their debit card has been frozen.  It is an automated call and the instructions state to press one to enter your account information.  The ultimate goal of these scams is to steal identity or money.  Please continue to be alert to possible fraud and you are urged to be cautious and follow these guidelines:

  • Be suspicious of unsolicited calls related to a security problem.
  • Never provide credit card details or other information to an unsolicited caller.
  • Use legitimate company phone numbers to call and verify if there is an issue with your accounts.
  • Keep Windows and your other software up to date, especially antivirus software.
  • Use strong passwords and change them regularly.

Having problems with your debit card?

We would like to replace your debit card for FREE if you have experienced problems with your card and your debit card was issued prior to November 2011.  We sincerely apologize for any inconvenience the defective card has caused and thank you for being a valued customer!  Please contact customer service at 816-850-5516 to order your new debit card. 

Protection for your Debit Card

To protect your account from the increasing amount of debit card fraud we have BLOCKED the use of debit cards in some states & foreign countries. If you are planning to travel out of state or the United States, prior to your trip please call 816-850-5516 to authenticate your card for use while you are traveling.   

Avoid online scams! 

It is important to keep your hard-earned money and your identity safe.  Click on this link to find tips to protect yourself and your family from various forms of Internet fraud.

http://www.fbi.gov/scams-safety/fraud/internet_fraud 

Small Business resources for National Cyber Security Awareness Month

To read more about National Cyber Security Awareness Month (NCSAM), please click here to see the page  American Bankers Association created to provide cyber security information and resources to small businesses, .